F.A.Q.

Where is Superb Beauty World located in Windhoek?
Our main shop is located at Dr. Frans Indongo Drive, Shop 3, Elmer Building.

What type of services does the business offer?
We sell Brazilian hair extensions, wigs, hair accessories, products, and offer a full range of beauty salon services.

How do I purchase your products if I am not based in Windhoek?
We provide courier services via Nampost and transport vehicles. EFT payment is the ideal purchase method for clients outside of Windhoek.

Do you allow purchases on account, and what are the terms?
Yes, we do. A 40% deposit is required before delivery, with the remaining 60% to be paid off in equal installments within 3 months.

How do your lay-by terms work?
A 40% deposit is required for lay-by purchases. The product will be delivered once the remaining 60% is paid off within a 3-month period.

What is your sales return policy?
We offer a 14-day return window, allowing you to return items within 14 days of receipt. Click here to read our return/refund terms & conditions

What grade is your hair?
We currently stock only grade 13, double drawn hair.

Can I buy in bulk, and what are the bulk prices?
Yes, we offer bulk sales. Please contact us for our current bulk prices.