FREQUENTLY ASKED QUESTIONS

What grade is your hair?
Grade 12 (the best grade so far in the market).

 

Do you people accept layby?
Yes, we accept layby for up to two months.

 

Can one buy on account?
Yes, you can buy on account provided you are working.

 

What do I need for me to buy on account?
We require a bank statement / latest payslip and your ID card.

 

Do you people courier to other towns?
Yes, we courier to all towns in Namibia and neighbouring countries.

 

Do you people sell in bulk?
Yes, if you buy at least ten bundles at a time.

 

How much are your bulk prices?
N$ 250.00 less than the retail price on each bundle.

 

Do you people refund cash?
No, we can only exchange hair after purchase.